Careers at The Academy

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Reporting to the Program Director, Academy for Community Behavioral Health, the Communications Associate will help promote the Academy, engage new and existing learners, and convey the Academy’s story.

This is a part-time role without benefits.

Job Duties

• Accurately describe the Academy’s mission, goals, and services.
• Write copy for email, social media, press releases, reports, and other communications, consistent with the Academy’s style and quality standards.
• Manage routine (e.g. weekly) emails to the Academy’s mailing list.
• Manage the Academy’s Constant Contact account (shared with CUNY SPS marketing and other programs/departments); raise account issues or updates that may impact the Academy.
• Create and post social media content to promote Academy courses and other initiatives, in coordination with Academy staff.
• Monitor the effectiveness of Academy communications (e.g. mailing list sign-ups; course sign-ups; learners served).
• Tailor communications to help the Academy meet performance goals, engage learners, and improve the learner experience, in coordination with the Academy team.
• Update information on the Academy’s website or Learning Management System (LMS), as needed.
• Ensure consistency and accuracy of visuals, content, and style across the Academy’s public platforms and communications.  Other responsibilities may include:

Other responsibilities may include:

• Help expand the Academy’s audience and public presence, such as by:
  • Identify NYC non-profit social service providers not yet on the Academy’s mailing list, and potential ways to engage them
  • Track outreach efforts
  • Propose or develop new content that highlights the Academy’s unique services, approach, and impacts
  • Identify other ways to strengthen the Academy’s public presence and communications, including indicators of success and ways to accomplish them.
• Contribute to or review other Academy products, such as reports and funding proposals, as needed.
• Other duties as assigned, based on capacity and fit.

Minimum Qualifications:

• Bachelor’s degree
• Excellent written communications skills; demonstrated ability to produce clear, accurate, concise, and visually appealing short-form and long-form communications
• Experience developing clear and effective marketing content, such as social media content, outreach emails, event fliers, and website content
• Strong computer skills required, including proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook), Canva, and WordPress

Preferred Qualifications:

• A minimum of two years’ experience in marketing, communications, advertising, or related field
• Demonstrated organizational skills and proven ability to manage multiple projects simultaneously
• Ability to work independently and collaboratively in a fast-paced work environment
• Experience using Constant Contact preferred
• Interest in the Academy’s mission, values, goals, and services
• A commitment to making complex information accessible and engaging to the Academy’s audiences, without losing the depth or uniqueness of key content
• Working knowledge of and/or experience in graphic design or video editing programs

Click here to apply. Applications are due by 2/9/2025 and will be reviewed on a rolling basis.